1. Email Writing

Task A: Professional Rewrite
Subject: Payment Reminder

Dear Sir,
We have not received your payment for the past two weeks. Kindly arrange the payment at your earliest convenience. Please note that further deliveries may be delayed until payment is received.
Regards,
Raj

Task B: Draft Emails

1. Informing your manager about a personal emergency and requesting leave:
Subject: Request for Emergency Leave

Dear [Manager's Name],
I hope you are well. I am writing to inform you that I have a personal emergency and will not be able to attend work today. I kindly request [number of days] of leave, starting from [date]. Please let me know if any documents are required.
Thank you for your understanding.
Regards,
[Your Name]

2. Apologizing to a client for a missed deadline:
Subject: Apology for Missed Deadline

Dear [Client's Name],
I sincerely apologize for missing the deadline for [project/task name]. We faced some unexpected delays, but we are working hard to complete the task and deliver it by [new date].
Thank you for your patience and understanding.
Best regards,
[Your Name]

2. Grammar Fixes

  1. He doesn’t attend meetings on time.

  2. The reports were sent yesterday.

  3. Kindly revert at your earliest.

  4. I agree with your decision.

  5. The manager gave me feedback on my work.

3. Workplace Vocabulary Match

Deadline – b. Final time by which work must be done
Feedback – c. A suggestion or response about work
Issue – e. A concern or problem
File – d. A document or collection of data
Error – a. A mistake in a document or task

Sentences:

  1. The deadline for the report is Friday.

  2. I received helpful feedback from my manager.

  3. There is a technical issue with the laptop.

  4. Please upload the file to the shared folder.

  5. I corrected the error in the presentation.

4. Situational Response Writing

  1. Message to colleague:
    Hi [Name], I noticed my name was missing in the team credit email. Could you please update it when possible? Thank you!

  2. Email to manager about error:
    Subject: Correction Required in Client Document

Dear [Manager's Name],
I would like to inform you that I found an error in the document sent to the client. I am working on correcting it immediately and will send the updated version soon. Apologies for the inconvenience caused.
Regards,
[Your Name]

  1. Request for help from teammate:
    Hi [Name], I need some help to complete the report on time. Could you please assist me with the data section? Let me know when you're free.

  2. WhatsApp message to encourage team:
    Hi team! 👋 Just a gentle reminder to check the group messages and share your updates. Let’s stay connected and finish strong! 💪😊

 5. Emoji Workplace Conversation

  1. 🧑‍💻📊😰 – I’m stressed about the report I’m working on.

  2. 📅📞❗ – There’s an important call scheduled today.

  3. 📝🛠️🔧 – I’m fixing and editing the document.

  4. 😃👏📤 – Great job on sending the report!

  5. 📧⏳🤔 – Still waiting for a reply to my email.

Create your own:

  1. ☕💬🧠 – Let’s have a coffee and brainstorming session.

  2. 📉🔍📈 – Analyzing performance to improve results.

  3. 👥🤝🎯 – Teamwork leads to our goal.

6. Communication Innovation

  1. Use weekly feedback forms to understand team concerns.

  2. Create clear and short email templates for common tasks.

  3. Promote the use of simple and clear English in messages.

 7. Reading & Summary

Answers:

  1. Saves time and avoids confusion.

  2. It leads to delays and errors.

  3. Use proper greetings, grammar, and respectful tone.

  4. “To the point” means short and clear without extra words.

3-bullet summary:

  • Good email writing saves time and avoids mistakes.

  • Poor writing causes delays and confusion.

  • Clear, respectful, and short messages help professionals work better.

 8. Jumbled Sentences

  1. Please send the report at 5 PM.

  2. Riya is on leave on Monday.

  3. Kindly join today’s call.

  4. I have just updated the file.

  5. We have not missed the deadline.

 9. Dialogue Writing Roleplay

Team member and presentation help:
A: Hi, can you help me with the slides for tomorrow’s presentation?
B: Sure, which part are you working on?
A: I’m handling the conclusion and need help with the design.
B: No problem, I’ll support you with that. Let’s finish it by today evening.

Manager and feedback on email:
A: Hi, did you read my last email?
B: Yes, but I suggest improving the tone and grammar.
A: Oh, I’ll check and correct it.
B: Great. Keep it polite and clear next time.

10. Writing Challenge – Report Format

Report: How our team can communicate better on WhatsApp and email

Introduction
Clear and active communication is key for teamwork. We use WhatsApp and email daily, but there is room for improvement.

Issues noticed

  1. Messages are not always replied to on time.

  2. Some emails are too long or confusing.

  3. Important updates are sometimes missed.

Solutions

  1. Set response time rules, like replying within 1 day.

  2. Use short and clear formats for all emails.

  3. Pin or highlight important updates in WhatsApp.

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