SECTION 1: Business Email & Messaging

1.1 Spot & Fix – Rewrite Professionally

Subject: Urgent: Project Briefing Meeting at 2 PM Today

Dear Team,

Please be informed that we will be discussing the new project in today's meeting at 2:00 PM. However, some team members may not be able to join. Kindly ensure you are punctual and prepared.

Best regards,
Ravi

1.2 Drafting Challenge

Email 1: Client Update – Shipment Delay

Subject: Update on Shipment – New Estimated Delivery Date

Dear sir,

I hope you're doing well. I’m writing to inform you that your shipment has been delayed due to unforeseen logistical issues. We are actively working with our delivery partner and expect the shipment to arrive by Friday, May 10. We sincerely apologize for the inconvenience. Please feel free to reach out if you have any questions or require urgent assistance.

Warm regards,
Amarjith

Email 2: Leave Application – Medical Leave

Subject: Request for Medical Leave (May 8–10)

Dear sir,

I would like to request medical leave from Wednesday, May 8 to Friday, May 10, as I need time to recover from a health issue.

To ensure continuity, I have:

Please let me know if you need any additional information.

Best regards,
Amarjith

SECTION 2: Grammar & Precision

2.1 Preposition Drill – Fill in the blanks

  1. Please submit the form by the end of today.

  2. The presentation is scheduled for Wednesday morning.

  3. She specializes in digital marketing and analytics.

  4. We’ll meet at the reception area at 10 AM.

  5. The report was sent via email and printed copies.

2.2 Sentence Overhaul – Corrections

  1. We were unable to complete the task last week.

  2. The client feedback is attached to this email.

  3. Kindly take the necessary action and respond.

  4. I look forward to hearing from you soon.

  5. He explained the new policy in the meeting.

SECTION 3: Reading Comprehension & Summaries

3.1 Corporate Passage Tasks

Main Idea:
Clear and timely digital writing improves communication, reduces confusion, and boosts team productivity in modern workplaces.

Takeaways:

  • Asynchronous tools help global teams collaborate effectively.

  • Well-written messages save time and prevent misunderstandings.

  • Writing skills training leads to better productivity and fewer errors.

Definitions:

  • Asynchronous: Not happening at the same time; communication that doesn’t require an immediate response.

  • Concise: Brief and clear in meaning, without unnecessary words.

  • Productivity: The ability to produce results or output efficiently.

3.2 Visual Summary

Captions:

  • Projector: Displaying today’s strategy and action items

  • Attendees: Focused and taking notes during the session

  • Laptop: Used for presenting and note-taking

  • Whiteboard: Outlining key discussion points

  • Clock: Showing 11:00 AM – halfway through the meeting

Scene Summary:

  • A team is actively engaged in a scheduled meeting.

  • Visual tools like a projector and whiteboard support the discussion.

  • Digital devices are being used to enhance productivity.

Question:
What are the key action items from this meeting?

SECTION 4: Creative Communication & Role-Play

4.1 Emoji Meanings

  1. 🧑‍💻💥🔄 – System crashed and is restarting

  2. 📦🚚⌛ – Delivery is delayed

  3. 🤝📝👍 – Agreement signed successfully

  4. 📞❓🗓️ – Requesting to schedule a call

  5. 🖥️🔒🔑 – Secure login required

4.2 Silent Role-Play Scripts

Scene A: Data Error Before Client Call

You: "Hey, I just noticed a mistake in the sales figures on slide 4!"
Partner: "Good catch—I'll update it now and re-export the deck."
You: "Thanks! Can you double-check the total too?"
Partner: "Done. Numbers match the report now."
You: "Great. Let’s send the corrected file before the call."
Partner: "Already emailed. We're all set."

Scene B: Onboarding a New Team Member

You: "Welcome! Let's start with a quick tour of our tools."
Partner: "Sure, I’m excited to begin."
You: "We use Slack for communication, Trello for task tracking, and Google Drive for files."
Partner: "Got it. Can you share the login details and team folder?"
You: "Yes, I’ll email access links and a guide right away."
Partner: "Thank you! This helps a lot."

SECTION 5: Reflections & Action Plan

Self-Rating:
Confidence in writing business emails: 3.5 / 5

Action Steps:

  • Always proofread emails before sending.

  • Use bullet points to make information clearer.

Peer Feedback:
"I like how you used a clear subject and polite tone in your email."

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